At Servoner.com, we strive to provide top-notch professional services, including deep cleaning and maid services, to our valued customers. We understand that circumstances may arise where a refund or cancellation becomes necessary. This policy outlines our guidelines for refunds and cancellations to ensure a fair and transparent process for both parties involved.

Refund Policy:

a. Quality Assurance Guarantee:
We take immense pride in the quality of our services. If you are not satisfied with the quality of the service provided, please contact our customer support team within 24 hours of service completion. We will review the issue and, at our discretion, either arrange for a complimentary re-service or provide a partial/full refund for the affected service.

b. Cancellation Before Service:
If you wish to cancel your service after sharing the profiles then the registration amount is not eligible for the refund.

c. Cancellation Due to Service Provider Unavailability:
In the rare event that we cannot fulfill your service due to the unavailability of service providers, we will notify you as soon as possible. You will be eligible for a full refund or the option to reschedule the service at a time convenient for you.

d. Cancellation after Service:
If you wish to cancel the service after taking service or after contract initiation, then you are not eligible for any refund.

Cancellation Process:

a. Customer Cancellation:
To cancel a scheduled service, please contact our customer support team for assistance.

b. Servoner.com Cancellation:
While we make every effort to ensure that all services are provided as scheduled, there might be rare instances when we need to cancel a service due to unforeseen circumstances or the unavailability of service providers. In such cases, we will inform you promptly and provide a full refund or help you reschedule the service, as per your preference.

Refund Processing:
a. Timeline:
Once your refund request is approved, we will initiate the refund process immediately. Please note that the time it takes for the refund to be reflected in your account may vary depending on your payment method and financial institution.

b. Refund Method:
Refunds will be processed using the same payment method used for the original transaction. If, for any reason, this is not possible, we will contact you to arrange an alternative refund method.

Violation of Terms:
a. False Claims:
Any customer found to be making false claims or providing misleading information to obtain a refund may be subject to account suspension and legal action.

Policy Updates:

a. Changes to this Policy:
Servoner.com reserves the right to update or modify this refund and cancellation policy at any time. Any changes will be effective immediately upon posting the updated policy on the website.

By availing of our services, you acknowledge and agree to the terms and conditions outlined in this refund and cancellation policy.

For any questions or concerns related to this policy or our services, please feel free to contact our customer support team at support@servoner.com.